Terms and Conditions

1. Acceptance of Terms

By accessing and placing an order with Asean Industrial Tradeways, you confirm that you are in agreement with and bound by these terms and conditions.

2. Products and Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. All prices are inclusive of applicable taxes unless stated otherwise.

3. Order Acceptance and Processing

Receipt of your order will be confirmed by email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse any order without giving reason.

4. Shipping and Delivery

Delivery times are estimates only and commence from the date of shipping. We are not responsible for any delays caused by destination customs clearance processes.

5. Returns and Refunds

Products may be returned within 7 days of receipt if they are unused and in original packaging. Refunds will be processed within 14 business days of receiving the returned item.

6. Product Warranty

All products come with a standard manufacturer's warranty. Warranty claims must be accompanied by proof of purchase and are subject to manufacturer's terms and conditions.

7. Privacy Policy

We collect and process your personal data in accordance with our Privacy Policy. By using our service, you consent to such processing.

8. Intellectual Property

All content on this website including images, text, and logos are the property of Asean Industrial Tradeways and are protected by copyright laws.

9. Limitation of Liability

Our liability for any claim arising from the supply of goods or services is limited to the replacement of products or refund of the purchase price.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

11. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to the website.

Last Updated: 2025-10-06